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付款方式
我們接受以下付款方:

自動櫃員機轉帳 /網上銀行轉帳 /銀行直接轉帳/電話理財

銀行: 匯豐銀行 HSBC
戶口號碼: 033-224-502-838
收款名稱: JK RAINBOW LTD

付款後, 請透過電子郵件 (SALES@JKRAINBOW.COM) 或傳真+852 3011 1256傳送付款記錄確認。一旦確認收到款項後,將有專人安排送貨。


JK Rainbow Mall (HK) welcomes payment by:

ATM Transfer/Internet Banking Transfer/Direct Bank-in

Bank Transfer to the following account:
Account Number: 033-224-502-838 (HSBC)
Account Name: JK RAINBOW LTD

Please email or fax the payment advise to us. Once payment is confirmed, we will contact you to arrange delivery. 


確定訂單
收到您的訂單後,會立即處理並發送電子郵件確認。請提供一個有效的電子郵件地址和聯繫電話號碼。

送貨時間
訂單送貨時間:
- 標準送貨時間為確認付款後的 5-7個工作天內。


送貨地區
- 偏遠地區或沒有電梯的住宅或商住樓宇,運輸公司或會另外收取附加費用。
- 如因客人所提供之地址資料不詳、無人收件或天災人禍,以致派送延誤,所產生的損失或  費用,本公司一概不負責。
- 運費,以JKRAINBOWMALL.COM 帳單上所顯示的費用為準。
- JKRAINBOWMALL.COM 擁有最終決定權。

質量保證
JK RAINBOW MALL 致力帶給客人最優質的產品,並竭盡所能,以確保產品在運送過程中完好無損。如果收貨時,發現有任何損壞,請立即與我們聯繫。 

退貨換貨
所有貨品不設現金退款。退換貨品,必需在購物或交易後7天內,連同發票或收據進行。有關退貨查詢或安排,您可以通過電子郵件與我們的客戶服務員聯絡。(所有退貨條款以發票上條款為準)

請注意任何寄回貨品的郵費將不予退還。所有退回的商品必須附有一份完整由JK RAINBOWMALL 發出的收據.

寄回退換貨品:
1‧貨品需完整包裝在原裝包裝盒內。
2‧在送貨訂單上寫上”退換”二字,並連同要退換之貨品一並寄出。
3‧如退換之產品在運送途中違失以至未能安全送達JK RAINBOW MALL 的倉庫或有任何損毁,我們有權拒絕退款。
4‧退換的貨品在足夠的郵費下寄回以下地址:
     尖沙咀廣東道30號新港中心2期907室 JK RAINBOW LTD

私隱政策
JK RAINBOW MALL 不會分享或出售您的任何資料給任何其他個人或公司。
我們只會在付運及付款時,安全地使用您的個人資料
只有註冊為會員的用戶,才會收到我們的電子郵件。會員有權選擇是否願意接收我們的電子郵件。我們將只發送有關銷售優惠和促銷活動的電子郵件給願意接受訊息的客戶。
作為我們的主要顧客,JK RAINBOW MALL 絕對尊重您的隱私.

Payment
JK RAINBOW MALL welcomes payment by:
ATM Transfer/Internet Banking Transfer/Direct Bank-in/Phone Banking Transfer to the following account:
Account Number: 033-224-502-838 (HSBC)
Account Name: JK RAINBOW LTD


*Please email or fax the payment transfer details and records to us. Once we confirm receipt payment, we will arrange to ship out orders

 Confirmed Order
We will acknowledge you shortly after the order is received and  a confirmation email will be sent to you.  Please ensure a valid email address and contact phone number are provided.

Delivery
- Delivery of your order will be within 5-7 business days after confirmed payment

Shipping Cost
- Additional charge might be applied if the residence doesn’t have lift access or non- commercial place.
- We don’t take responsibility on any lose or charges caused if the goods can’t be delivery completely due to the incomplete delivery address, no one received the goods and unexpected accidence.
- The delivery charges are for reference only. The accurate charges are based on the calculation in JK RAINBOW MALL when you check out.
- JK RAINBOW MALL reserves the right of final decision.

Quality Issues
For any damaged or defective items received, please contact us immediately.  Our representative will solve the problem for you.

Return & Exchange
Any product found defective (expect those caused by mishandling) within 7 days (counting from the date of received orders) may be returned to our orrice for replacement. The product returned shall be accompanied with the original packing and purchase invoice.

Please note any postage incurred by returning items will be bear by customers. All returned goods must be accompanied by a purchasing invoice.

In the event of dispute, the decision of JK Rainbow Mall shall be final.

Return Process
1. Repack the item in its original box.
2. Send with an originalpurchasing invoice.
3. In case the return products is lost or damaged in transit, JK RAINBOW MALL will not be responsible for this case.
4. Mail your return item with the appropriate postage to:
    JK RAINBOW LTD
    907 Silvercord Tower 2, 30 Canton Road TST, Hong Kong

Privacy Policy
JK RAINBOW MALL willl not share or sell any of your information to any other individual or business, ever. We securely transmit only that data about you which is required to ship your items via carrier. Our newsletter feature for registered customers only and it is completely optional. 




 
Fax +852 3011 1256 Contact address 907 Silvercord Tower 2, 30 Canton Road, TST Browsing pople:374131
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